Privacy Policy and GDPR Compliance Statement
Last Updated: July 19, 2026
1. Introduction
At Euclidity, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform, snapbrief.
2. Data Controller
The data controller for the Service is: Euclidity SL Address: Calle Valois 18, 201A, Puerto de la Cruz, Spain, 38400 Email: data@snapbrief.eu Registration Number: B76611763
3. Categories of Data Collected
3.1 User-Provided Data
We collect data you explicitly provide when using the Service, including:
- Account Information: Name, email address, company name, and password (hashed).
- Uploaded Content: Photos, site reports, and any other files or data you upload.
- Communication Data: Support requests, feedback, and other communications sent to us.
3.2 Automatically Collected Data
We automatically collect certain data when you use the Service:
- Usage Data: IP addresses (anonymized), browser type, device information, operating system, and timestamps.
- Cookies and Tracking Technologies: We use Cookiebot to manage cookie consent. See Section 7 for details.
4. Legal Basis for Processing (GDPR)
We process your data based on the following legal grounds under Article 6 of the GDPR:
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Provide the Service | Contractual Necessity (Art. 6(1)(b)) | Account info, uploaded content |
| Improve the Service | Legitimate Interest (Art. 6(1)(f)) | Usage data, anonymized analytics |
| Error Reporting | Legitimate Interest (Art. 6(1)(f)) | Error logs (PII scrubbed) |
| Cookie Consent | Consent (Art. 6(1)(a)) | Non-essential cookies |
5. How We Use Your Data
We use your data for the following purposes:
- To provide, maintain, and improve the Service.
- To analyze usage trends (anonymized and aggregated).
- To investigate and resolve technical issues (error reporting).
- To comply with legal obligations (e.g., tax, audit, or law enforcement requests).
6. Data Retention
We retain your data for the following periods:
| Data Type | Retention Period | Notes |
|---|---|---|
| User Account Data | Until deletion | Deleted within 30 days of account deletion. |
| Uploaded Content | Until deletion | Deleted when you delete your account or the content. |
| Usage Data | 30 days | Automatically purged. |
| Error Logs | 90 days | Automatically purged. |
| Aggregated Analytics | 2 years | Retained for trend analysis. |
7. Cookies and Tracking Technologies
We use Cookiebot to manage cookie consent on our Service. Cookies are categorized as follows:
| Cookie Type | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Strictly Necessary | Essential for Service functionality | Contractual Necessity | Session duration |
| Performance | Improve Service performance | Legitimate Interest | 1 year |
| Functional | Remember user preferences | Consent | 1 year |
| Marketing | Not used (we do not run ads) | N/A | N/A |
- You can manage your cookie preferences via the Cookiebot banner or in your browser settings.
- No third-party tracking cookies are used for advertising purposes.
8. Data Sharing and Transfers
8.1 No Third-Party Sharing
We do not sell or share your personal data with third parties for marketing or other purposes, except as described below.
8.2 Subprocessors
We use the following EU-based subprocessors to provide the Service:
| Subprocessor | Purpose | Location | DPA in Place |
|---|---|---|---|
| Hetzner Cloud | Hosting and data storage | EU (Spain/Germany) | ✅ Yes |
| Scaleway | Hosting and data storage | EU (France/Germany) | ✅ Yes |
| Paddle | Merchant of Record | EU (Ireland) | ✅ Yes |
| Cookiebot | Cookie consent management | EU (Denmark) | ✅ Yes |
- No data transfers outside the EU/EEA. All data remains within the European Economic Area (EEA).
8.3 Legal Requests
We may disclose your data if required by law (e.g., a court order or regulatory request). We will notify you of such requests unless legally prohibited.
9. User Rights Under GDPR
You have the following rights regarding your personal data. To exercise any of these rights, contact us at data@snapbrief.eu. We will respond within 30 days.
| Right | Description | GDPR Article |
|---|---|---|
| Right of Access | Request a copy of your personal data. | Art. 15 |
| Right to Rectification | Correct inaccurate or incomplete data. | Art. 16 |
| Right to Erasure | Request deletion of your data (e.g., when you delete your account). | Art. 17 |
| Right to Restrict Processing | Limit how we process your data. | Art. 18 |
| Right to Data Portability | Receive your data in a structured, machine-readable format. | Art. 20 |
| Right to Object | Object to processing based on legitimate interest (e.g., analytics). | Art. 21 |
| Right to Lodge a Complaint | File a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority. | Art. 77 |
10. Security Measures
We implement the following technical and organizational measures to protect your data:
- Encryption: Data is encrypted in transit (TLS 1.2+).
- Industry Best Practices: We follow industry best practices and recognized security standards to safeguard your data against unauthorized access, alteration, disclosure, or loss.
- Access Controls: Role-based access with multi-factor authentication (MFA) for internal systems.
- Regular Audits: Security reviews and penetration testing.
- EU Hosting: All data is stored and processed in EU-based data centers.
11. Data Protection Officer (DPO)
For questions or requests regarding your data or this Privacy Policy, contact our DPO: Email: data@snapbrief.eu Address: Calle Valois 18, 201A, Puerto de la Cruz, Spain, 38400
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice in the Service. Continued use of the Service after such changes constitutes acceptance of the new Privacy Policy.
13. Contact Us
For questions or concerns regarding this Privacy Policy or your data, please contact us at: support@snapbrief.eu